User Satisfaction Toward Mobile Dynamic Ship Reporting Systems

Due to the stable development of internet and communication technology and the change of the different mode of communication systems, therefore, information application development technology gradually dominate the future trends and direction of IS development. The purpose of this study intends to examine the users’ satisfaction on using integrated mobile dynamic ship reporting systems. This study employed a survey research method and 172 valid subjects had responded. SPSS and PLS were used to test the reliability and validity of measurement, and test the hypothesis of the research model. The results show that the construct of “IS services value” and “IS service quality” positively influence “User satisfaction”. “Perceived usability” and “Perceived behavioral control” positively impact on “User satisfaction” of the ship reporting mobile system, thus “Perceived behavioral control” positively impact on “Intention to reuse” of the ship reporting mobile system.